Welcome to the support page for On the Clock for iPhone and iPod Touch.
Please contact support@impresariodigital.com with any specific support inquiries.
Watch our Tutorial Video on YouTube to learn how to use the application and change basic settings.

Frequently asked questions:

Q: Help, the app is crashing when I tap the icon with the gray bars!

Oops! This is a bug in v3.2 - it happens when you release the "drag" icon (three gray bars) in a Client that has no other Tasks.

We've already submitted v3.2.1 to Apple, which addresses this and other bugs. In the interim, make sure your Client has at least two tasks in it before you start reordering them!

Q: How do I manually modify or add to recorded time?

First, go to the "Tasks" screen, and tap "Edit" in the top right corner.


Next, tap on the task for which you wish to manually modify time.


Next, tap on the recorded time row you wish to modify, or tap "Add Manual Time Entry" if you want to add a new entry.


Finally, enter the desired hours and minutes.

Q: How do I clear out old time from previous weeks?

First, go to the "Summary" screen, and tap the "Trash" button in the top left corner.


The app will ask you to confirm the deletion.


Press OK, and the old week's time will be removed from the app. Don't worry, your Tasks and Clients will remain untouched!